QuotePrivacy Policy
Last updated 20 October 2026
QuoteMatch is operated by (ABN ), "we". We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
- Account details: your name, email address, business name, ABN, licence number, phone and address.
- Work documents you upload: purchase orders, scopes, site photos and the details in them, such as site addresses and contact names for the people you quote.
- Your price book and quotes.
- Responses to quotes: the name and note a customer enters when approving or declining.
- Billing: handled by Stripe. We don't see or store your card number.
How we use it
To run the service: reading your POs, pricing quotes, sending them to the people you choose, recording their responses and billing your subscription. We don't sell personal information or use it for advertising.
Who we share it with
Only the service providers needed to run QuoteMatch:
- Supabase (database, file storage and sign-in), hosted in Sydney, Australia
- Vercel (website hosting)
- Anthropic (reads the POs you upload so line items can be extracted; processing may occur in the United States)
- Stripe (payments), Resend (email) and Twilio (SMS), when those features are used
Some of these providers process data outside Australia. We use providers that protect information to a standard comparable to the Australian Privacy Principles.
Your quotes and your customers
When you send a quote, the recipient can view only that quote through a private link. They never see your buy prices, margins or other data. You're responsible for having a reason to collect and send the details of the people you quote.
Security and retention
Data is encrypted in transit and at rest. Each business's records are kept separate by database security rules. We keep your data while your account is open. When you close your account, we delete it within 90 days unless the law requires us to keep it.
Access, correction and complaints
You can view and change most of your information in the app. To ask for a copy, a correction or deletion, or to make a complaint, email . We'll respond within 30 days. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.